Indigo Recruitment For Assistant Manager

The candidate is interested in working for Indigo. in the post of Assistant Manager. The candidate will earn Approximately ₹41,771 Per Month. For application and further details please read the complete article also the application has already been started.

Those applying are requested to go through the link provided at the end of the article. Please swipe down the careerbywell page for Indigo Recruitment 2023 use online for more inquiries and Further details about the Job. The ending date for submitting applications is not given so apply as soon as possible(ASAP).

About Indigo

IndiGo is India’s biggest passenger airline with a market share of 54.9% as of December 2022. A uniform fleet for each type of operation, high operational reliability, and award-winning service make us one of the most reliable airlines in the world.IndiGo has a total destination count of 101 with 75 domestic destinations and 26 international.

We primarily operate in India’s domestic air travel market as a low-cost carrier with a focus on our three pillars – offering low fares, being on time, and delivering a courteous and hassle-free experience.

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Indigo Recruitment 2023 Overview

Indigo Recruitment 2023 Roles & Responsibility

• Delivering a comprehensive service; handling complaints, queries, and suggestions from crew and OCC staff.
• Ensure that there is always a client-centric & successful resolution provided to tickets/requests/feedback/queries assigned on a day-to-day basis.
• Ensuring follow-ups are done on escalated tickets.
• Partnering with the different business groups on issue resolution and enhancement implementation.
• Assist with the management of the department and complete tasks & projects as delegated by the manager.
• To develop and achieve an updated knowledge of the most recent update of CAR and DGCA rules.
• Must also portray good leadership abilities.
• Must have good analytical, problem-solving, and organizational abilities.
• Improve crew support quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
• Ensure that the system/ticket documentation is available for all parties involved and up to date, including administration manuals. Ensure any change in the system design or functionalities is properly documented and disseminated by the team.
• Ensure that no tickets/requests/feedback/queries should breach the SLA – within 48 Hours.
• Must possess good communication skills on all fronts and must be someone that gets along pretty well with other people, i.e., musty have good interpersonal skills