Accenture Recruitment For Query Management, Latest Job for Fresher

Accenture has announced the post of Query Management. If you are interested in this recruitment Read the entire article. This is a great opportunity for any graduate holders.

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Accenture Recruitment Responsibilities, skills, and all details are given below.

About Accenture

Accenture is an Irish-American professional services company based in Dublin, specializing in information technology (IT) services and consulting. A Fortune Global 500 company, Report revenues of $61.6 billion in 2022. Accenture’s current clients include 91 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500. As of 2022, Accenture is considered the largest consulting firm in the world by the number of employees.

Accenture began as the business and technology consulting division of accounting firm Arthur Andersen in the early 1950s when it conducted a feasibility study for General Electric to install a computer at Appliance Park in Louisville, Kentucky, which led to GE’s installation of a UNIVAC I computer and printer, believed to be the first commercial use of a computer in the U.S.

Accenture Recruitment Overview

Job Role	Query Management
Salary	Approx 29,000
Qualification	Any Graduate
Job Type	Private job
Job location	Mumbai

Education Qualification For Accenture

• Any Graduation

Experience

• 0 to 1 year

Skills For Accenture Recruitment

• Query Management
• Customer Service Technology Support

Accenture Recruitment Roles & Responsibilities

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your primary interaction is with your own team and your direct supervisor.
• The decisions that you make impact your own work and are closely supervised
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
• Please note that this role may require you to work rotational shifts

What would You do?

• You will be aligned with our Customer Support vertical and help us manage/resolve customers’ queries, handling escalations and complaints of dissatisfied customers & giving the best resolutions.
• You will also be responsible for closing the fault and complaints within SLAs.
• The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.
• This role is aligned with our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software, and infrastructure and in troubleshooting technical problems.