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Amazon has released a notification for the recruitment of Customer Support Associates for both Virtual (Work From Home) and Work From Office modes. This is a contractual position available in Uttar Pradesh, Delhi, Punjab, and Chandigarh. Freshers and experienced candidates can apply online. Check details below.
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Table of Contents
Amazon Recruitment 2025 Overview
| Company Name | Amazon |
| Post Name | Customer Support Associate (Virtual & WFO) |
| Job Type | Contractual |
| Job Location | UP, Delhi, Punjab, Chandigarh (Work From Home/Office) |
| Qualification | Minimum 10+2 / Any Graduation |
| Minimum Age | 18 Years |
| Experience Required | Freshers & Experienced |
| Salary | As per Amazon norms |
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Amazon Customer Support Associate Responsibilities
- Act as the first point of contact for customers through phone, chat, and email.
- Assist with order, product, payment, and website-related queries.
- Resolve customer issues effectively using available tools and resources.
- Prevent issues, solve queries, and ensure a positive customer experience.
- Work in a high-energy, fast-paced environment while maintaining professionalism.
Amazon Recruitment 2025 – Required Skills
- Excellent communication skills in English (written & verbal).
- Customer-focused, friendly, and detail-oriented approach.
- Ability to multitask and adapt to change quickly.
- Comfortable working in rotating shifts including weekends and night shifts.
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Amazon Customer Support Associate – Technical Requirements
- A quiet and distraction-free workspace.
- Dedicated desk and chair for working.
- Broadband connection of at least 100 MB download speed and 20 MB upload speed.
- Stable wired Ethernet internet connection (Wi-Fi not allowed).
Amazon Customer Support Associate Benefits
- Medical Insurance
- Pension Plan
- Internet Allowance
- Lifestyle benefits and retail discounts via Amazon Extras
- Complete equipment package
- Expert training and skill development programs
Amazon Recruitment 2025 – Application Process
- Visit the official Amazon Jobs portal: www.amazon.jobs.
- Search for “Customer Support Associate” roles in India (Virtual/WFO).
- Read the official notification and check eligibility carefully.
- Click on “Apply Now” and create/login to your Amazon Jobs account.
- Fill in your personal, educational, and professional details accurately.
- Upload required documents (Photo, ID, Certificates, Resume) in the prescribed format.
- Complete the assessments included in the application process (approx. 3 hours).
- Submit the application form and save the confirmation for future reference.
- Shortlisted candidates will be contacted by Amazon regarding further steps.
Official Notification Click Here
To apply for this job please visit www.amazon.jobs.