Amazon Work From Home Customer Support Associate Recruitment 2025 | Virtual

Amazon has released a notification for the recruitment of Customer Support Associates for both Virtual (Work From Home) and Work From Office modes. This is a contractual position available in Uttar Pradesh, Delhi, Punjab, and Chandigarh. Freshers and experienced candidates can apply online. Check details below.

Stay updated on India’s latest government job opportunities by visiting the careerbywell page, informing you about the newest openings in 2025.

Amazon Recruitment 2025 Overview

Company Name	Amazon
Post Name	Customer Support Associate (Virtual & WFO)
Job Type	Contractual
Job Location	UP, Delhi, Punjab, Chandigarh (Work From Home/Office)
Qualification	Minimum 10+2 / Any Graduation
Minimum Age	18 Years
Experience Required	Freshers & Experienced
Salary	As per Amazon norms

Amazon Customer Support Associate Responsibilities

• Act as the first point of contact for customers through phone, chat, and email.
• Assist with order, product, payment, and website-related queries.
• Resolve customer issues effectively using available tools and resources.
• Prevent issues, solve queries, and ensure a positive customer experience.
• Work in a high-energy, fast-paced environment while maintaining professionalism.

Amazon Recruitment 2025 – Required Skills

• Excellent communication skills in English (written & verbal).
• Customer-focused, friendly, and detail-oriented approach.
• Ability to multitask and adapt to change quickly.
• Comfortable working in rotating shifts including weekends and night shifts.

Amazon Customer Support Associate – Technical Requirements

• A quiet and distraction-free workspace.
• Dedicated desk and chair for working.
• Broadband connection of at least 100 MB download speed and 20 MB upload speed.
• Stable wired Ethernet internet connection (Wi-Fi not allowed).

Amazon Customer Support Associate Benefits

• Medical Insurance
• Pension Plan
• Internet Allowance
• Lifestyle benefits and retail discounts via Amazon Extras
• Complete equipment package
• Expert training and skill development programs

Amazon Recruitment 2025 – Application Process

1. Visit the official Amazon Jobs portal: www.amazon.jobs.
2. Search for “Customer Support Associate” roles in India (Virtual/WFO).
3. Read the official notification and check eligibility carefully.
4. Click on “Apply Now” and create/login to your Amazon Jobs account.
5. Fill in your personal, educational, and professional details accurately.
6. Upload required documents (Photo, ID, Certificates, Resume) in the prescribed format.
7. Complete the assessments included in the application process (approx. 3 hours).
8. Submit the application form and save the confirmation for future reference.
9. Shortlisted candidates will be contacted by Amazon regarding further steps.

Official Notification Click Here