Website Amazon
Amazon has announced recruitment for the position of MyHR Live Support Advisor [S], MHLS. This is a contractual role for providing HR support to Amazon employees across India. Interested candidates can apply online for this virtual position.
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About Organization
Amazon is a global technology and e-commerce company, committed to being Earth’s Best Employer. The MyHR Live Support team delivers best-in-class HR support to Amazon employees worldwide, assisting them with inquiries related to benefits, pay, time-off, employee relocations, off boarding, and more.
Amazon MyHR Live Support Advisor Recruitment 2025 Overview
Organization Name | Post Name | Job Type | Work Style | Location | Application End Date | Mode of Application |
---|---|---|---|---|---|---|
Amazon | MyHR Live Support Advisor [S], MHLS | Contractual | Work from Home (Virtual) | Across India (Hyderabad, Bangalore, Chennai, Kolkata, Mumbai, Kochi, Gurgaon, Visakhapatnam, Chandigarh, Uttar Pradesh) | Not Specified | Online |
Amazon MyHR Live Support Advisor Recruitment 2025 Eligibility Criteria
- Bachelor’s Degree or Master’s Degree in any relevant field.
- 0-10+ years experience in contact center, customer service, human resources, or equivalent experience.
- Fluent in English (verbal and written).
- Schedule flexibility to support 24×7 operations.
- Internet connection before joining date (50-100 Mbps).
Amazon MyHR Live Support Advisor Recruitment 2025 Preferred Qualifications
- 5+ years’ experience in contact center, customer service, HR, or equivalent.
- Knowledge of US federal and state leave and disability laws.
- Experience providing consultation on HR, benefits, or complex employee matters.
- Ability to manage confidential and sensitive employee information.
- Detail-oriented, strong problem-solving and organizational skills.
Amazon MyHR Live Support Advisor Recruitment 2025 Job Responsibilities
- Handle live HR inquiries via phone and chat for Amazon employees.
- Resolve issues using FAQs, SOPs, and knowledge bases, and escalate unresolved cases.
- Provide empathetic, personalized responses to employees’ requests.
- Maintain high performance metrics: first-contact resolution, contact handling time, and customer satisfaction.
- Adhere to schedules and support 24×7 contact center operations.
- Work across various shifts, including evenings, weekends, and overnight.
Amazon MyHR Live Support Advisor Recruitment 2025 Salary
Salary for this role is not specified in the notification.
Amazon MyHR Live Support Advisor Recruitment 2025 Application Process
- Visit the official Amazon careers website.
- Search for MyHR Live Support Advisor [S], MHLS role.
- Check eligibility criteria and read the job description carefully.
- Register or log in to your account and fill the online application form.
- Submit required documents and complete the application process online.
Official Notification Click Here
To apply for this job please visit www.amazon.jobs.