American Express Operations Support Recruitment 2023, Work From Home

There is a work-from-home job position available at American Express for the position of Operations Support. Excellent opportunity for people looking to establish a side business and for those who want to work from home. Please read the entire article for further information.

Looking for work-from-home Jobs? Then refer to this careerbywell page. The link is at the end of the article for application. The last date of application isn’t given so apply ASAP.

About American Express

American Express Company (Amex) is an American multinational financial services corporation that specializes in payment cards. Headquartered in New York City, it is one of the most valuable companies in the world and one of the 30 components of the Dow Jones Industrial Average. The company’s logo, adopted in 1958, is a gladiator or centurion, whose image appears on the company’s well-known traveler’s cheques, charge cards, and credit cards. It is based in the American Express Tower, located in the Battery Park City neighborhood of Lower Manhattan, where it maintains its corporate offices. The company is the largest provider of traveler’s cheques worldwide.

American Express Recruitment 2023 Overview

Company Name	American Express
Post Name	Operations Support
Job Type	Full-Time Job
Experience	Freshers Eligible
Hiring Office	Gurgaon, Haryana, India
Work Location	Hybrid Mode
Salary	approx Between 3.4 – 5.5 LPA

American Express Recruitment Responsibility

• Reviewing, logging, and resolving service issues and client complaints.
• In order to comply with regulatory reporting standards, complaints and servicing difficulties must be properly coded.
• Locating and reporting patterns and flaws that pose possible legal, regulatory, or servicing issues.
• Giving team leaders and customer service representatives guidance and feedback.
• Knowing how to properly escalate issues and trends to business partners requires knowledge of consumer protection laws, banking rules, and related legislation.
• Ensuring adherence to legal/regulatory standards as well as the complaints management policy.
• Ensuring the correctness of deliverables and managing daily tasks while adhering to business requirements and procedural controls.
• Balancing various responsibilities while paying close attention to detail and having strong follow-up abilities.
• Examining intricate client concerns and removing flaws through process excellence.
• Establishing trust and resolving conflict in a matrix context.
• Putting great problem-solving abilities to use and displaying intellectual leadership.

American Express Recruitment  Key Skills Required

• Technical Skills
• Educational Qualifications
• Communication Skills
• Problem-Solving Abilities
• Teamwork and Collaboration
• Adaptability
• Attention to Detail
• Time Management
• Customer Focus

American Express Recruitment  Education Requirement

• Bachelor’s Degree or higher.
• Competency in Microsoft Office: Word, Excel, PowerPoint, Project, and Visio.