Customer Support Specialist Job at Rippling

Rippling is hiring Customer Support Specialists to provide excellent support to their customers by resolving issues via chat, email, and video conferencing. The role involves working in shifts with opportunities for growth in a dynamic and fast-paced environment.

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About Organization

Rippling provides a unified platform for businesses to run HR, IT, and Finance operations, automating employee lifecycle processes including payroll, benefits, and IT management. Based in San Francisco, it has raised over $1.4B from top investors and is recognized as one of America’s best startup employers.

Recruitment 2025 Overview

Organization Name	Rippling
Post Name	Customer Support Specialist
Education Qualification	Bachelor’s Degree
Age Limit	Not Specified
Number of Vacancies	Not Specified
Application Start Date	Not Specified
Application End Date	Not Specified
Application Fee	None
Salary	Competitive salary + benefits + equity (Location based for US)
Mode of Application	Online

Recruitment 2025 Vacancies

Number of vacancies is not specifically mentioned for this role.

Recruitment 2025 Eligibility Criteria

• Bachelor’s degree from a recognized university.
• 0-3 years work experience, not necessarily in client-facing roles.
• Ability to work shifts between 6:30 PM IST to 7:00 AM IST (any 9-hour shift).
• Strong problem-solving skills and attention to detail.
• Good organizational and communication skills in English.
• Flexibility to adapt to changing job duties.
• Time management and prioritization skills.

Recruitment 2025 Selection Process

The selection process details are not explicitly mentioned in the job description, but typically include resume screening and interviews.

Recruitment 2025 Salary

The role offers a competitive salary along with benefits and equity. For US-based employees, the salary is aligned to location-specific ranges.

Recruitment 2025 Application Fee

There is no application fee for this recruitment.

Recruitment 2025 Application Process

1. Visit the Rippling official careers page or job listing.
2. Review the job details and eligibility criteria carefully.
3. Submit your application online with your updated resume.
4. If shortlisted, participate in further interview rounds as communicated by Rippling.

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