HDFC Virtual Care- Service Relationship Manager

HDFC has announced a job opportunity for Customer Success Associate. With this recruiting, you might make approximately Rs. 18,333/- monthly. Excellent opportunity for people looking for private bank job opportunities More details are given below.

Are you waiting for work at HDFC? Now you don’t have to wait anymore because our careerbywell page is updating daily latest job opportunities.

About HDFC

HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It is India’s largest private sector bank by assets and the world’s fifth-largest bank by market capitalization as of August 2023, following its takeover of parent company HDFC. Due to its size, it has been categorized as a Domestic Systemically Important Bank (D-SIB) by the Reserve Bank of India.

HDFC Recruitment 2023 Overview

Job Role	Customer Success Associate
Salary	Approx ₹18,333/- PM
Qualification	Any Graduate
Job Type	Private job
Location	Hyderabad, Telangana

HDFC Role & responsibilities

• To guarantee the consistent achievement of defined productivity targets related to service levels, call handling time, and quality parameters.
• To execute flawless processing of all customer requests, exercising sound judgment in the use of financial and non-financial authority for activities such as reversals and referrals.
• This includes ensuring the prompt and accurate hotlisting of lost cards reported during the assigned shifts.
• To achieve complete and accurate resolution within the stipulated Turnaround Times (TATs).

HDFC Preferred candidate profile

• Banking Product & Process Knowledge
• Communication.
• Local Candidates are preferred.

HDFC Education

• UG: Any Graduate

Key Skills

• Customer Service
• Customer Handling
• Customer Support
• Customer Care