Website Headout
Headout is hiring for the Associate, Customer Experience role in Bengaluru. This remote-first position allows candidates across India to join the dynamic customer operations team, ensuring guests have exceptional experiences via calls, emails, and chat processes.
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About Headout
Headout is a leading travel marketplace with $130M revenue, operations in 100+ cities, and a mission to make real-life experiences accessible and delightful. The company is profitable, backed by $60M+ from top investors, and focused on long-term sustainable growth.
Headout Recruitment 2025
The Associate, Customer Experience role involves handling customer queries efficiently across multiple channels, collaborating with internal teams, and contributing to process improvements. Candidates should be service-oriented, detail-focused, organized, and comfortable with rotational shifts.
Headout Recruitment 2025 Overview
Organization Name | Headout |
Post Name | Associate, Customer Experience |
Education Qualification | Not Specified |
Age Limit | Not Specified |
Number of Vacancies | Not Specified |
Application Start Date | 19th September 2025 |
Application Closing Date | Open Until Filled |
Application Fee | None |
Salary | Not Specified |
Mode of Application | Online |
Job Location | Remote (Across India) |
Official Website | headout.com |
Headout Associate, Customer Experience Key Responsibilities
- Provide excellent service to customers via calls, emails, and chats.
- Multitask efficiently across various communication channels.
- Collaborate with internal teams to resolve queries accurately and promptly.
- Continuously improve processes for efficiency and quality of service.
Headout Associate, Customer Experience Eligibility Criteria
- Fluent in English (both written and spoken).
- Detail-oriented and organized with a forward-thinking mindset.
- Comfortable with rotational shifts and working weekends.
- Passion for service and helping customers.
Headout Associate, Customer Experience Bonus Skills
- Previous experience assisting a global clientele.
- Passion for travel and tourism industry.
Headout Associate, Customer Experience Application Process
- Visit the official website headout.com.
- Navigate to the Careers section and select the Associate, Customer Experience role.
- Fill out the online application form with accurate personal and professional details.
- Upload your resume/CV in the accepted format (pdf, doc, docx, txt, rtf).
- Submit the application and wait for confirmation from the recruitment team.
Official Notification Click Here
To apply for this job please visit job-boards.greenhouse.io.