Lenskart Recruitment For Customer Service Executive Job

Lenskart has announced recruitment in 2023 for the position of Customer Service Executive. Big opportunity for those who are graduates and who have interested in this post apply link is provided below.

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About Lenskart Recruitment 2023

Lenskart of India published the latest advertisement for the position of Customer Service Executive. The article consolidates the complete information regarding Brainpules Technologies Recruitment 2023 such as Important Dates, Vacancy, Eligibility, etc

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About Lenskart

Lenskart is an Indian multinational optical prescription eyewear retail chain, based in Gurugram.[6] As of March 2023, Lenskart has more than 2,000 retail stores, three-fourths of which are in India.[3] Its manufacturing facility in New Delhi manufactures 3 lakh glasses a month.[7][8][9] Lenskart is building an automated factory in Bhiwadi, Rajasthan, with an annual production capacity of 5 crore glasses

Lenskart Recruitement 2023 Overview

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Lenskart Recruitment 2023 Job description

• A Customer Service Executive will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
• Interact with customers to address their concerns, answer their questions and assist them with their queries.
• This role is mainly focused to help customers with complaints and questions, give customers information about products and services, take orders, and processing returns.

Lenskart Recruitment 2023 Job requirements

• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
• Take the extra mile to engage customers
• Good written and verbal communication skills
• Flexible to work from Office & home
• Flexible to work on rotational shifts with rotational offs
• Minimum graduate degree holder
• Identify and assess customers’ needs to achieve satisfaction