Razorpay Recruitment For Product Support Engineer, Latest Job For Freshers

Razorpay Announced For the post of  Product Support Engineer. This is a great opportunity for B.E/B.Tech Holders. If you are interested in this Recruitment please read the whole article. The salary will be provided in this recruitment is approx rs.66,000.

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About Razorpay

Razorpay is an India-based, fintech company that provides payment gateway services to vendors, merchants, and e-commerce platforms. It is an online system that is designed to handle end-to-end payments that can also be integrated with different websites and apps. The company was founded by IIT Roorkee alumni Shashank Kumar and Harshil Mathur in 2014. It is headquartered in Bangalore, India.

In 2014, Shashank Kumar and Harshil Mathur met at IIT Roorkee when the duo decided to work on a crowdfunding platform. However, they realized that online payment was a problem for SMBs and SMEs, especially e-commerce companies. Therefore, they formed Razorpay to solve this problem.[4][5] The idea of Razorpay was to bring a payment gateway for startups who can easily integrate this system on their websites.

Razorpay Recruitment Overview

Job Role	Product Support Engineer
Salary	₹ 66,000
Qualification	B.E/B.TECH
Job Type	Private job
Job location	Bangalore
Company	Razorpay Software Private Limited
Last Date	ASAP

Razorpay Recruitment Details

Razorpay Recruitment Education Qualification

• Any Graduate in any steam

Responsibilities

• Logging and keeping records of various issues to help the team prioritize fixes and automation, along with measuring product quality.
• Documenting troubleshooting and problem resolution steps.
• Monitor alerting channels, analyze problems, diagnose, and do occasional code fixes with low to medium complexity.
• Taking ownership of technical issues and working closely with developers to resolve more complicated problems.
• Work closely with products and developers to enhance the quality of existing products.
• Resolving escalated customer complaints without the need for team lead intervention.
• Address urgent issues quickly, work within, and measure against customer SLAs.
• Write scripts (shell, python, ruby, PHP) and aggressively automate manual/repetitive tasks.
• Automate scripts/tasks for reporting and maintenance; and build anomaly detectors and alerting wherever applicable.
• Develop smaller complexity features/enhancements in existing products.
• Perform in-depth research and identify sources of production issues surrounding the application.
• Work closely with businesses in managing day-to-day issues, and resolving user queries.
• Perform daily health checks of the application, job schedules, and infrastructure supporting the application.
• Develop and facilitate monitoring systems to identify issues before they happen.
• Identify, develop, and design features to solve patterns of problems to stabilize production systems.
• Create accurate DB queries that will identify affected data and rectify them.
• Build a deep understanding of the domain.

Skills

• Knowledge of Unix / Linux-based systems.
• Experience working with MySQL and Redis and writing simple queries to get data for debugging issues.
• Being able to creatively come up with solutions for various problems and implement them.
• An in-depth understanding of the different products and the ability to navigate through the code to debug and small fixes.
• Hands-on with any of the scripting languages like Bash, Python, PHP, and Ruby.
• Excellent analytical and logical thinking.
• Quick troubleshooting and diagnosing skills.
• Problem-solving and debugging skills.
• Ability to join the dots around multiple events occurring concurrently and spot patterns.
• Hardworking with a strong work ethic.
• Should be comfortable working in shifts & on weekends.

Preferred Skills

• Prior production support experience.
• Prior programming experience.
• Familiarity with Apache, Sumologic, Grafana, Prometheus, and Elasticsearch.
• Experience in dealing with RESTful web services is a plus.
• Worked with queues and understands cron jobs

How to Apply?

Candidate Should Apply For this Recruitment Provided Link below