SocialPilot Recruitment 2023 For Associate Manager Work from Home

Applicants with an interest in working at SocialPilot. Here is a Work From Home Job Opportunity for an Associate Manager (Customer Support) in 2023. You can earn approximately ₹ 47,000 per month. For further details, please read the whole article. The application form is open for submission immediately.

Those applying are requested to go through the link provided at the end of the article. Please swipe down the careerbywell page for American Express Recruitment to apply online and also for more inquiries and Further details about the Job. The ending date for submitting applications is not given so apply as soon as possible(ASAP).

About SocialPilot

SocialPilot is an easy-to-use social media marketing tool that helps professionals, teams, and businesses automate their social media management. It helps customers at every step – right from publishing posts on their profiles to analyzing their posts’ performance.

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SocialPilot Recruitment  Overview

SocialPilot Roles & Responsibility 2023

• Communicate effectively and promptly with cross-functional colleagues to gather inputs required for issue resolution.
• Troubleshoot technical queries to identify issues in order to provide complete information and resolution to customers
• Deliver interactive product demonstrations to help the user find value in the product
• Proactively support customers with prompt, friendly, and accurate solutions through any medium or channel (including email, phone, and chat)
• Work closely with customers to understand their measures of success and identify areas for improvement
• Establish a trusted partner/advisor relationship with customers and drive value with SocialPilot

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SocialPilot Requirements 2023

• Strong communication and interpersonal skills; the ability to provide timely communications to customers is vitally important
• Ability to quickly develop effective working relationships with internal and external contacts
• Develop a proactive approach to establish a “best-in-class” support services experience to continuously improve customer engagement and satisfaction
• Understanding of social media channels and connections
• Meeting the customer’s SLAs while updating the tickets in a timely manner
• Modernizing customer experience through tools, technologies, and processes to both resolve customer issues as well as help answer their “how-to” questions
• Strong analytical skills – the ability to adapt the tools quickly and in-depth knowledge on finding out the root cause of the problem
• Bachelor’s degree (or equivalent job-related experience)