Fresh Prints is hiring Technical Account Specialists for remote positions in India and the Philippines. The role involves client-facing support, technical guidance, data analytics, and operations to ensure smooth onboarding and account success. Eligible candidates can apply online with their resume and required details.
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Table of Contents
Fresh Prints is a B2B SaaS company focusing on customer success, operational excellence, and technical support. The company empowers clients with solutions, integrations, and analytics to enhance adoption, optimize workflows, and improve account management.
| Organization Name | Fresh Prints |
|---|---|
| Post Name | Technical Account Specialist |
| Education Qualification | Any Graduate / Relevant experience in Technical Account Management or Customer Success Operations |
| Age Limit | Not Specified |
| Number of Vacancies | Not Specified |
| Application Start Date | Open Now |
| Application End Date | As per company discretion |
| Application Fee | Nil |
| Salary | As per company norms |
| Mode of Application | Online |
| Criteria | Details |
|---|---|
| Education | Any Graduate or equivalent experience in Technical Account Management / Customer Success Operations / Solutions Engineering |
| Experience | Experience in client-facing support, SaaS operations, CRM tools, dashboards, reporting, or technical troubleshooting |
| Location | India & Philippines (Remote) |
| Application Question | Details to Provide |
|---|---|
| Ability to work in US timezone? | Yes / No |
| Experience as Client Service Coordinator? | 0-1 years / 1-2 years / 2+ years |
| Experience working with multiple clients? | Yes / No |
| Tell about a time you handled a mistake | Describe a situation, action, and resolution |
| Expected CTC (ECTC)? | Provide annual salary expectation including bonuses |
Salary is offered as per company norms and candidate experience. Compensation may include bonuses or incentives based on performance.
Selection is based on the following stages:
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